FAQs

WHAT IS GLENGARRY ENCORE EDUCATION?

We are a non-profit organization, begun in 2004, by residents of Glengarry interested in sharing their knowledge, time, and joy in learning with others.
Glengarry Encore is operated by a fourteen-member elected Board of Directors whose goal is

providing workshops that are educational and/or of general interest to adults.


LOCATION & FACILITIES

Where is Glengarry Encore located?

Our office and classroom are located at 212 Main Street North, Alexandria in part of Glengarry District High School.
Entrance is through the door at the north end of the building (closest to the cenotaph).


Is there convenient parking?

Yes, parking is available in the GDHS parking lot directly in front of the school.


Where are the classes/workshops held?

Most courses are held in our own classroom in the GDHS building, but many workshops may be held offsite to provide a “hands on” experience. When a class is held off-campus it is clearly indicated in our course descriptions.


Is there a washroom close by?

Yes, we have washroom facilities (wheelchair accessible) separate from those used by the high school students.

Courses that are given off-campus have varying levels of washroom facilities. If accessibility is of concern to you, please inquire before registering for that course.


Is the Encore facility wheelchair accessible?

Yes, wheelchair access is through GDHS main doors. If you need to use this access please advise the Encore office in advance as someone will have to meet you at the security doors.


REGISTRATION & MEMBERSHIP

Do I have to pay the membership fee?

Yes


Why?

The membership fee is important to Glengarry Encore when we are looking for grants or donations. Encore uses the numbers to show that people are interested in supporting the organization. It also puts you on our mailing list, gives you the right to vote at the Annual General Meeting, and allows you to run for office or sit on committees.


Must I register 5 days before a course?

As a courtesy to the presenters who may have handouts to prepare it is best to register at least 5 days before a course. Computer courses will not have the handouts prepared if you have not preregistered. Classes may be cancelled if insufficient numbers of people are registered.


How often do I pay membership?

A $5.00 Membership Fee is collected for each semester (‘Fall’ and ‘Winter/Spring’) at the time of registration for a workshop.


Can I still register if I miss REGISTRATION day?

Yes, call our office at 613-525-1008 OR bring your completed registration form with payment to our office during regular office hours OR mail your registration form along with a cheque to:
Curriculum Committee
Glengarry Encore Education
P O BOX 1315
Alexandria, Ontario K0C 1A0

It is appreciated that you register at least 5 days prior to any course so that any handouts or supplies are available to you.


Are Encore Education classes only for seniors?

No, classes & workshops are open to all adults.


COURSES

What sort of courses are offered?

There are all kinds of interesting, informational & educational courses available – check out our Schedule-at-a-Glance and Course Descriptions to see what is available.


Where can I find out about courses and workshops?

Course descriptions are available here on our website and on our Facebook page. Course schedules are available on our website under Schedule-at-a-Glance, on our FB page, monthly in The Glengarry News, and listed in the website Events Calendars for North Glengarry, South Glengarry, and Vankleek Hill. And our curriculum brochure is available at our office as well as other outlets in & around Alexandria.

Or call us & we will gladly mail one to you.


Is it just crafts that are offered?

No, our courses run the gamut from educational, informative, inspirational, and relaxing to just plain fun.


How does Encore choose courses?

Courses chosen by the Curriculum Committee may be requests or suggestions from members, requests by a potential presenter who wants to share knowledge, garnered through curriculum members’ investigation skills, and by popular demand.


Are the same courses always offered?

Some of our courses are ongoing, such as computer skills, philosophy, woodcarving, and photo and book clubs.
We have many repeat presenters, for example cooking, but with a slightly different focus with each new course.

Each semester we have many new & unique courses offered.


I would like to go take some courses, but I work. Are there evening courses?

We do schedule some evening classes but these are usually dependent upon the availability of the presenter, i.e., he or she works daytime and is only available during the evening. We are also limited to school hours (doors locked at 9pm & no weekends or holiday periods).


How can I find out about teaching a course?

We are always interested in new ideas & courses and new presenters. Give us a call & a curriculum committee member will get in touch with you.
Contact us here through our website
OR call our office at 613-525-1008
OR email us at
encore.education@hotmail.com

OR message us through Facebook


Where do the instructors come from?

The majority of our presenters are from North and South Glengarry, but we also have presenters from Vankleek Hill & Hawkesbury areas as well as Ottawa & Montreal.. Our presenters come from all walks of life generously sharing with us their knowledge & expertise.


How qualified are the instructors?

Our presenters are recruited because of their experience or expertise in their chosen topic.


Are instructors paid?

No. Presenters and instructors as well as our Board of Directors, committee members and Support Workers are all volunteers. If a presenter must travel more than 30km we will assist with their travel costs.


COSTS

Why do you charge a fee when the presenters and the board are volunteers?

The course fees help to cover the cost of office staff (9 hours per week), cost of mileage for presenters travelling more than 30KM, printing & mailing of each semester’s curriculum, office & classroom supplies, replacement furniture, etc.


Why is the supply fee non-refundable even if I cannot attend the event I paid for?

The presenters are advised of the number of participants for their course. They then purchase the supplies. Encore must pay the supply fee to the presenter even if you cannot attend. You may ask someone to take your spot and collect your fee from them or in some cases the office may have a waiting list with someone interested in taking your place and reimbursing your supply fee.


Is there a policy to provide for cases where unforeseen circumstances mean that a registrant cannot attend courses paid for?

Each case is brought to the board meeting and considered for a refund on a case by case basis.

Note: supply fee and membership fee are non-refundable.


How much does it cost to take a course or workshop?

The fee for a one time course is $10.00, but some courses are ongoing for 2, 3, 5 or even 10 weeks and the cost for these extended classes can be up to $50.00.

Some courses require a supply fee in addition to the course fee. The supply fee is determined by the course presenter.


How do I pay for workshops?

Payment is made at time of registration by cash, or cheque made payable to: Glengarry Encore EducationCentre –


Why is there a Drop-in Fee ?

The drop-in fee is to discourage drop-ins. We prefer to have people register and pay at least 5 days prior to the course. This helps minimize last minute photocopying, errors in the supply amounts and ensures that the presenters know the number of participants. All participants should have paid the $5 membership fee, however, the support workers do not have a record of members available. This leads to the unfair practice of “drop-ins” often not being charged the membership fee.

COMMUNICATION & CONTACT with ENCORE

Why can’t I reach the office?

At the moment, we employ office support on a part time basis. The office is open 9hrs/week. Please leave a message & someone will get back to you.


Who can I reach to ask questions about the courses?

Send an e-mail to: encore.education@hotmail.com or leave a phone message at 613-525-1008 & someone will get back to you.


How can I get a list of courses and workshops? the curriculum? a brochure?

Printed copies can be had by contacting our office by phone 613-525-1008 or e-mail encore.education@hotmail.com

Also at the beginning of each semester copies are available at various locations throughout Glengarry.


Why don’t I get info about Encore in the mail? Why am I not on the mailing list?

Once you have registered for a course, your name will be on our mailing list.

Then, as long as you continue taking courses, you should continue to receive our mail-outs. If you do not take any courses over a 3 year period your name is removed from the mailing list. Also be sure to advise us of any address change.


Why don’t more people know about Glengarry Encore?

We are working very hard to improve our exposure in the community by word-of-mouth, in print (our brochure, curriculum mailouts, The Glengarry News) and online (our website, Facebook page, listings in various community Events calendars).
If you know about us, have taken any of our course, and like what we do, please share us with your friends & acquaintances.
If there is something about us that displeases you, please don’t hesitate to contact us and let us know – we will try to rectify it.